GetApp: 4.7 out of 5 based on 22,800-plus reviews.

TrustRadius: 9 out of 10 based on 6,965 reviews.

Gartner: 4.5 out of 5 based on 6,356 reviews.

Capterra: 4.7 out of 5 based on 22,818 reviews.Users also praised the platform's conversational channels for keeping team communication organized and distinct.Īt the time of publication, Slack earned the following scores on popular review sites: Many users appreciate its ability to integrate with several industry-leading apps and project management systems, eliminating the need to switch windows. Or you can tap into our combined ecosystem of more than 8,000 apps to tailor Customer 360 to your company’s needs.Most Slack reviews reveal that it's an easy-to-use and reliable team messaging platform for remote and hybrid work environments. You can even build custom apps on our platform with low-code and no-code functionalities. You’ll see improvement in communication and collaboration, resulting in better business outcomes for your employees, customers, and even your partners.īoth Slack and Salesforce integrate with all of your favorite business apps, so you can bring your technology together, automate processes, and drive better business outcomes faster.

With a single, shared view of your customer information available in a collaborative space, traditional silos and barriers are a thing of the past. With all the tools your people need, right where they want them, your employees can deliver their best work, from anywhere.

Imagine your sales reps being able to update opportunities right in Slack, or service agents being able to access and close tickets all in one place. Slack adds a layer of engagement, further improving alignment across your organization while boosting productivity. Salesforce Customer 360 apps unite every department, from marketing to sales to commerce to service to IT, all on one integrated platform. But bringing together the world’s #1 CRM, integration, and analytics platform with the world’s most innovative communications platform unlocks all sorts of new, business-driving capabilities. Salesforce and Slack are both powerful business tools on their own.

Slack enterprise pricing